Crowne Plaza Phu Quoc Starbay By Ihg, Phú Quốc - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Khu Du Lich Bai Dai, Phú Quốc, Vietnam, 92509

Crowne Plaza Phu Quoc Starbay, an IHG hotel, is a 5-star luxury hotel by the ocean featuring a private beach area and a variety of wellness facilities. Guests can enjoy dining at two restaurants and unwind at the Hoa Sim Spa.

Rooms & Amenities

Crowne Plaza Phu Quoc Starbay offers 308 individually furnished rooms equipped with air conditioning, flat-screen TVs, minibars, and private bathrooms featuring showers. Select rooms include amenities such as private indoor hot tubs, balconies with sea views, and premium bedding.

Dining Options

Dining options at the hotel include Horizons, serving Vietnamese, Asian, and international cuisine, as well as a bar. Guests can also enjoy a continental or buffet breakfast each morning.

Leisure & Family-Friendly Features

The hotel features an outdoor swimming pool, a fitness center, and access to water sports facilities. Evening entertainment is available, and a kids' club is provided for younger visitors.

Services & Local Area

Crowne Plaza Phu Quoc Starbay provides a 24-hour front desk, airport transfers, and free WiFi. Nearby attractions include Vinpearl Land Phu Quoc, Bai Dai Beach, and Vinpearl Safari, offering a variety of activities for exploration.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Oceanfront Room

Max:

2 persons

48 m²

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

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Standard Room

Max:

2 persons

40 m²

Bed options:

1 Single bed

Sea view

Shower

Coffee machine

room details

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Premium King Room

Max:

2 persons

57 m²

Bed options:

1 King Size Bed

Mountain view

Shower

Coffee machine

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Phú Quốc 9.7 mi

Airports

Phu Quoc International (PQC) 20.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Culinary Experience

“During my stay, the culinary experience was a highlight. Chef Dien and his team catered to our vegetarian needs, crafting delicious and unique dishes that were full of flavor. Every meal felt like a special occasion, especially when we dined at the main restaurant and experienced the attentiveness of the staff. The breakfast buffet offered a wide variety of fresh options, making it a good start to each day.” view full review

Fun for the Kids

“My kids had an absolute blast with the amenities provided for children, including the kids club and games room. The staff, especially Giang and Quang, made sure my children were entertained and safe. It was a relief to have such a well-thought-out space for them to play while we enjoyed some relaxation time.” view full review

Spacious and Modern Rooms

“The rooms were incredibly spacious and modern, featuring stunning sea views that took my breath away. I particularly loved the layout, which made it feel like a home away from home. The modern shower and luxurious bathtub added a special touch to our stay, making it a perfect retreat after a long day.” view full review

Relaxing Bathroom Retreat

“The bathrooms were a standout feature of my room, combining modern design with functionality. I appreciated the spaciousness, complete with a fantastic shower and a separate bathtub. It was a perfect space to unwind and refresh after a day in the sun.” view full review

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Private beach
Elevator
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Water sports
Hiking
Golf course

Guest Parking

Electric kettle

Services

Free airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Outdoor dining area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Plunge pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness center
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Khu Du Lich Bai Dai, Phú Quốc, Vietnam, 92509

Map view

Khu Du Lich Bai Dai, Phú Quốc, Vietnam, 92509

City landmarks

Amusement Park

Vinpearl Land Phu Quoc

2.1 mi

Cửa Cạn

Vung Bau Beach

1.3 mi

Bai Dai

1.6 mi

Ganh Dau

Bai Dai beach

1.6 mi

Golf Course

Vinpearl Golf Phu Quoc Course

1.6 mi

hon Mong Tay

2.0 mi

Golf Course

Vinpearl Golf & Country Club

1.9 mi

Unnamed Road

Vinpearl Safari Phu Quoc

2.7 mi

Amusement Park

Vinpearlland Water Park Phu Quoc

2.1 mi

Vinpearl Safari Park

2.2 mi

Bai Dai

Vinpearl Safari

2.4 mi

Island

Hon Doi Moi

2.3 mi

Beach

Bai Vung Bau

2.5 mi

Suối Cái - Gành Dầu

Forest walk

3.0 mi

Thien Vien Truc Lam Ho Quoc

Ho Quoc Temple

3.8 mi

Dinh Than Nguyen Trung Truc

4.0 mi

Reviews and Ratings

Feedback from previous guests about their experience

82%

liked the resort and would come back again

Spacious rooms

Clean environment

Service could improve

Limited breakfast variety

8.2/10

Great

Rooms

9.2

Location

7.4

Service

7.0

Dining

5.2

Bill

United Kingdom, January 2025

6.8/10

My stay at the resort was overall enjoyable, with large rooms offering beautiful views and a clean environment. However, I did find the service a bit lacking in warmth and the dining experience not up to par with my expectations for a five-star hotel. The amenities were satisfactory, but I expected more variety in the breakfast offerings.

Rooms

9.0

The rooms were spacious, clean, and had a lovely view of the beach, making for an incredibly relaxing stay.

Service

6.0

While the staff was polite, I felt that they could have been more engaging; at times, it felt like I was managing a lot on my own.

Location

7.0

The resort's location is conveniently near Grand World, but the surroundings weren't quite what the promotional images suggested, which was a bit disappointing.

Dining

5.0

The dining options were nice, but the breakfast variety felt mediocre for a five-star standard.

Facilities

7.0

The facilities were decent, and I enjoyed the pool area, but I expected more luxury amenities given the resort's classification.

Spacious rooms

Service could improve

Olivia

United Kingdom, January 2025

7.6/10

The resort offered an incredible ocean view and the rooms were spacious and well-decorated. While the service could have been more attentive, I appreciated the range of facilities available. The dining experience, however, didn’t quite meet expectations for a 5-star resort. Overall, it’s a lovely place for relaxation with a few areas needing improvement.

Rooms

9.0

I loved the spacious rooms with spectacular ocean views and the amazing bathtub made my stay even better.

Service

6.0

While some staff were super nice, the service felt a bit lacking in training, which made things a bit awkward at times.

Location

9.0

The resort is beautifully situated right next to the beach, creating a lovely atmosphere, especially at night.

Dining

5.0

The dining options were a bit mediocre compared to other 5-star hotels I’ve stayed at, lacking in variety and taste.

Facilities

8.0

The amenities were good, and the facilities were well-maintained, adding to the overall experience.

Victoria

United Kingdom, October 2024

7.4/10

I had a lovely stay at this resort! The rooms were spacious and clean, and I particularly loved the nice view from my window. The service was attentive, but at times it felt like I had to take the initiative to get things organized. The location was decent, being quite near to attractions, but the breakfast options left a bit to be desired. Overall, it was a great value for money, but there's room for improvement in a few areas.

Rooms

9.0

The rooms were really spacious and comfortable, with a stunning view that made my mornings more enjoyable.

Service

7.0

The service was good, especially Ms. Lyn, who went above and beyond to assist. However, I felt a touch neglected at times and had to manage things myself.

Location

8.0

The location was quite convenient as it was close to Grand World, making it easy to explore.

Dining

5.0

The dining options were okay, but I found them to be mediocre for a resort of this standard.

Facilities

7.0

The facilities were nice, but I did wish for a bit more interaction and activities at the resort.

Steven

United Kingdom, September 2024

7.2/10

I had a lovely stay at this resort which offered stunning ocean views and spacious rooms. The staff was really accommodating for the most part, though there were moments when I felt a bit overlooked. Dining was decent but could be improved, especially for a resort of this caliber. Overall, it was great value for money, but there’s definitely room for improvement in certain areas.

Rooms

9.0

My room was incredibly spacious with an amazing ocean view. The bath tub was a highlight, adding a luxurious touch to my stay.

Service

7.0

Most of the staff were very helpful, especially Ms. Lyn Do, who always went above and beyond. However, there were times when I felt I had to take the initiative to get assistance.

Location

7.0

The location was a bit awkward as the shuttle service could be better, and it took longer to get downtown than expected. However, it was right next to the beach, which I really appreciated.

Dining

6.0

Dining options were quite big with various tastes, but overall, the quality fell short for a five-star establishment. Some dishes were good, but I expected more from the dining experience.

Facilities

7.0

The facilities were decent but felt more average than exceptional, especially when considering the resort's luxury status.

Debbie

United Kingdom, August 2024

7.8/10

I had a wonderful stay at this resort. The rooms were incredibly spacious and beautifully decorated, offering a stunning ocean view. The staff was friendly and always ready to assist, which made the experience smoother. However, the dining options were a bit mediocre for a resort of this level. The location was not ideal, a bit away from the central attractions, but still enjoyable.

Rooms

10.0

The rooms were very big, nicely decorated, and provided a spectacular ocean view. The bathtub was amazing, adding a touch of luxury to the stay.

Service

9.0

The staff was not only friendly but also super helpful, especially Ms. Lyn Do, who made our stay much more enjoyable.

Location

6.0

The location was not exactly as expected; it felt a bit isolated with limited shuttle service. However, it was conveniently near Grand World, which is a nice touch.

Dining

5.0

Dining was decent but fell short compared to other 5-star hotels in the area. The variety wasn't as impressive as I had hoped.

Facilities

8.0

The amenities were great, including a well-maintained pool area that was perfect for relaxation.